Privacy Policy
Introduction
dareqilora respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website dareqilora.com, engage with our franchising education services, or interact with us in any capacity. We operate in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth) and other applicable Australian privacy legislation.
By using our services or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this policy. If you do not agree with our practices, please do not use our services or provide us with your personal information.
Information We Collect
Personal Information You Provide
We collect information that you voluntarily provide to us when you register for our franchising education programs, contact us for information, subscribe to our newsletters, or engage with our services. This information may include:
- Full name and contact details including email address and phone number
- Postal address and location information for program delivery
- Professional background and business experience details
- Educational qualifications and career objectives
- Financial information relevant to franchising investment capacity
- Communication preferences and accessibility requirements
- Feedback, survey responses, and program evaluation data
Automatically Collected Information
When you visit our website, we automatically collect certain technical information about your device and browsing patterns. This includes IP addresses, browser type and version, operating system details, referring website URLs, pages visited, time spent on pages, and general geographic location based on IP address. We use cookies and similar tracking technologies to enhance your experience and analyze website performance.
How We Use Your Information
We use your personal information for legitimate business purposes related to providing franchising education and support services. Our primary uses include delivering educational content, processing program applications, providing customer support, and maintaining ongoing communication about relevant opportunities.
Educational Service Delivery
Your information helps us customize learning experiences, track progress, provide mentorship, and ensure program quality meets your professional development needs.
We also use your information for administrative purposes including maintaining accurate records, processing payments, scheduling appointments, and ensuring compliance with educational standards. Marketing communications are sent only with your consent and include information about new programs, industry insights, and relevant franchising opportunities that align with your expressed interests.
Additionally, we analyze aggregated data to improve our services, develop new educational content, understand market trends, and enhance user experience across our platforms. This analysis helps us better serve the Australian franchising community and maintain high educational standards.
Information Sharing and Disclosure
dareqilora does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in specific circumstances that support our educational mission or fulfill legal obligations.
Service Providers and Educational Partners
We work with trusted service providers who assist in delivering our educational programs. This includes technology platforms for online learning, payment processors, email service providers, and educational consultants. These partners are contractually required to protect your information and use it only for specified purposes.
Legal Requirements and Business Transfers
We may disclose your information when required by Australian law, regulation, or legal process, including responding to court orders, subpoenas, or regulatory investigations. In the event of a business sale, merger, or acquisition, your information may be transferred as part of business assets, with equivalent privacy protection maintained.
We never share your personal information for commercial gain or without legitimate business justification aligned with your educational interests.
Your Rights and Choices
Under Australian privacy law, you have several rights regarding your personal information. We're committed to facilitating these rights and responding promptly to your requests.
Access and Portability
Request copies of personal information we hold about you, including details about how it's used and shared. We'll provide this information in a commonly used electronic format.
Correction and Updates
Request corrections to inaccurate or incomplete information. We encourage you to keep your contact details current to ensure effective communication.
Deletion and Restriction
Request deletion of your personal information where legally permissible, or restrict processing for specific purposes while maintaining essential records.
Communication Preferences
Opt out of marketing communications at any time while continuing to receive essential service-related information about your educational programs.
To exercise these rights, contact us using the details provided below. We'll respond within 30 days and may require identity verification to protect your information security. Some requests may be limited by legal requirements or legitimate business needs.
Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and organizational safeguards appropriate to the sensitivity of information we handle.
Technical Safeguards
Our technical security includes encrypted data transmission, secure server infrastructure, regular security updates, access controls with authentication requirements, and monitoring systems that detect potential security threats. We use industry-standard encryption protocols for sensitive information and maintain secure backup systems.
Organizational Measures
Staff access to personal information is restricted based on role requirements, with regular privacy training provided to all team members. We maintain incident response procedures, conduct regular security assessments, and review our practices to ensure ongoing effectiveness against evolving threats.
While we implement strong security measures, no system is completely secure. We encourage you to protect your own information by using strong passwords, keeping login details confidential, and promptly reporting any suspected security concerns.
Data Retention and Disposal
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. Retention periods vary based on information type and regulatory requirements relevant to educational services.
- Student records and educational progress data: 7 years after program completion
- Financial transaction records: 7 years as required by Australian taxation law
- Marketing communication records: Until you withdraw consent or 3 years of inactivity
- Website analytics and technical data: 24 months unless aggregated and anonymized
- Customer service communications: 3 years to ensure service quality and resolve queries
When information is no longer required, we securely dispose of it using appropriate methods including secure deletion of electronic records and destruction of physical documents. Some information may be retained in anonymized form for statistical and research purposes that benefit the broader franchising education community.
International Data Transfers
Your personal information is primarily stored and processed within Australia. However, some of our service providers and technology platforms may be located overseas, particularly in countries with strong privacy protections such as the United States and European Union member states.
When we transfer information internationally, we ensure appropriate safeguards are in place through contractual agreements, privacy shield frameworks, or transfers to countries with adequate privacy protections as recognized by Australian law. We maintain the same level of privacy protection regardless of where your information is processed.
Your Consent
By using our services, you consent to the transfer of your information to overseas recipients for the purposes outlined in this policy, with equivalent privacy protection maintained.
Cookies and Website Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, analyze website performance, and provide personalized content. Cookies are small text files stored on your device that help us understand how you interact with our site.
Types of Cookies We Use
Essential cookies are necessary for basic website functionality including navigation, form submission, and security features. Performance cookies help us understand website usage patterns and identify areas for improvement. Functional cookies remember your preferences and customize your experience during return visits.
You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality. We also use web analytics tools to understand user behavior and improve our services, with data collected in aggregate form that doesn't identify individual users.
Children's Privacy
Our franchising education services are designed for adults and business professionals. We do not knowingly collect personal information from individuals under 18 years of age without parental consent. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can take appropriate action.
Parents and guardians who believe their child has provided personal information to us should contact us using the details below. We will promptly investigate and take necessary steps to remove such information from our systems while complying with applicable privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other operational needs. Significant changes will be communicated through email notification to registered users and prominent website notices.
We encourage you to review this policy regularly to stay informed about how we protect your information. The effective date at the top of this policy indicates when the current version was last updated. Continued use of our services after policy updates constitutes acceptance of the revised terms.
For material changes that significantly affect your privacy rights, we may seek additional consent or provide opt-out opportunities where required by law. We maintain previous policy versions for reference and can provide these upon request.
Contact Us About Privacy
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or need to report a privacy concern, please contact us:
dareqilora Privacy Officer
17 Medusa St, Mosman NSW 2088, Australia
Phone: +61253550680
Email: contact@dareqilora.com
We aim to respond to all privacy inquiries within 30 days. For complaints about our privacy practices, you may also contact the Office of the Australian Information Commissioner at oaic.gov.au.